Terms & Conditions

1. Scope of Services

The Ops Edit provides strategic operations consulting through hourly, project-based, or retainer-based engagements. Services may include process audits, systems implementation, SOP development, team enablement, and advisory support.

2. Booking & Engagement

Booking a consultation does not establish a formal client relationship. Services are initiated only after written agreement or signed proposal confirming scope, deliverables, and pricing.

3. Payment Terms
• Hourly services are billed at $150/hour with payment due upon invoice.
• Flat-rate projects require a 50% deposit upfront and the remainder upon delivery.
• Monthly retainers are billed at the start of each month.
Late payments may result in paused services and incur a late fee of 5% after 10 days.

4. Cancellations & Rescheduling

Consultations may be rescheduled with at least 24 hours’ notice. Project cancellations require written notice and may incur fees based on work already completed.

5. Confidentiality

All client information is treated confidentially and will not be disclosed to third parties without written consent, except as required by law.

6. Intellectual Property

All templates, processes, and deliverables created by The Ops Edit remain the intellectual property of Erica Rubin unless otherwise agreed. Clients are granted non-transferable, non-exclusive usage rights for internal business purposes only.

7. Limitation of Liability

The Ops Edit is not liable for any indirect, incidental, or consequential damages arising from use of its services. All services are provided “as-is” without warranties of any kind.

8. Termination

Either party may terminate the agreement with written notice. Any unpaid fees for services rendered up to termination will be invoiced and are due upon receipt.

9. Governing Law

These terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.